Table of Contents
May 12, 2025 · 
2 min read · 
Summarize in ChatGPT
FREDERICK, MD — 5/12/2025 — 321 Web Marketing, a results-driven digital marketing agency, proudly announces the addition of Jon-Mikel Bailey as its new Director of Customer Success. With more than 25 years of experience in marketing team management, Bailey brings a proven track record of guiding campaigns to measurable growth and building long-term client relationships.
In this new leadership role, Bailey will oversee all aspects of driving an exceptional customer experience, ensuring that 321 Web Marketing’s services align closely with clients’ strategic goals. His focus will be on enhancing service delivery, optimizing client success outcomes, and strengthening the agency’s commitment to brand-first, customer-centric marketing.
We put customer success and ROI first, so we saw the need to have an executive leading this charge as our organization continues to grow. We searched long and hard for a senior executive with a large vision of winning and education in the digital community. Jon-Mikel Bailey fits the bill. – Jonathan Gessert, CEO of 321 Web Marketing
Prior to joining 321 Web Marketing, Bailey co-founded and led a successful web design and development agency and has been a featured thought leader in MarketingProfs, MarTech.org, SpinSucks, and Social Media Today. He’s also a regular speaker at national conferences including the Digital Summit Series and MarketingProfs B2B Forum.
In addition to his professional expertise, Bailey is actively involved in his local community, serving on multiple nonprofit boards in the Frederick, MD area. He and his wife run a seasonal campground on their 30-acre farm, and he moonlights as a drummer in the band Rod’s Garden Party.
“I don’t say this lightly: 321 Web Marketing is truly innovating in the digital agency space through systems I haven’t seen anywhere else. We are going to help a lot of people win.”
About 321 Web Marketing
321 Web Marketing is a full-service digital marketing agency specializing in data-driven strategies that help businesses generate qualified leads, increase visibility, and achieve sustainable growth. With a strong focus on SEO, PPC, and web development, the team at 321 combines deep industry knowledge with innovative tools to deliver measurable results. Based in Northern Virginia and serving clients nationwide, 321 Web Marketing is committed to transparency, continuous optimization, and exceptional client success.
For more information about 321 Web Marketing and its leadership team, visit www.321webmarketing.com.
Kim Greer
OFP Law
One of the best business decisions I ever made was to contract with 321 Web Marketing. Jonathan Gessert and his team are knowledgeable, efficient, and effective, making digital marketing goals easy to achieve and helping [...]
Kelly Cole
Business Benefits Group
My company hired 321 Web Marketing in February 2016 to resurrect our web site. We feel our web site is the face to our business and desperately needed a make over. 321 took us from blah to WOW effortlessly and what a difference [...]
Emily Hawkins
Diener & Associates
Thanks to 321 Web Marketing, the client has seen an increase in their search engine leads, averaging 12 qualified leads per month. The client has also achieved prominent Google Maps and search placement. The team manages the engagement [...]
Trevor Telesz
Paw Pals Pet Sitting
321 Web Marketing successfully translated the client’s design into a stunning and refreshed website, ensuring seamless functionality across all dynamic views. The team provided clear timelines and stuck to them, keeping everything [...]
Corey Davis
Spartan Animal & Pest Control
321 Web Marketing is truly phenomenal at what they do. Their ability to communicate and describe the steps and actions that they are implementing , Alex Zarpas in particular, is excellent. Delivering on promises is all they have done for me [...]
Alec Roberts
MFE Insurance
I can’t say it enough, Jonathan and his team have gone above and beyond since day one to accommodate our needs and meet our goals. I run a specialty insurance brokerage based in LA and once we found 321 we never looked [...]
Richard Wilbur III
Advantage.Tech
Thanks to 321 Web Marketing’s web development work, the client increased rankings and traffic from search engines. Also, their business secured prominent positions on Google Maps and industry-relevant, profitable keywords. The client also [...]
Bruce Gemmill
FVCbank
After the website revamp, the client saw a steady rise in leads from search engines, resulting in additional traffic. 321 Web Marketing is highly punctual when it comes to deliverables, and internal stakeholders are impressed with the service [...]
Drew Weeks
VAE
321 Web Marketing delivered a sleek website that accurately portrays the size and quality of the client’s organization. All of their completed websites have received positive feedback from users who have been impressed by the UX/UI. The [...]
Ryan Masten
Masten Pools
321 Web Marketing has increased the client’s leads from zero to 53 monthly. Their SEO efforts pay off impressively due to a top-ranking position on Google and making the site the number one result for several local service keywords. The [...]
