Director, Customer Success
Professional Background
Jon-Mikel Bailey is the Director of Customer Success at 321 Web Marketing, bringing over 25 years of experience in digital marketing, branding, and web development. In his role, Jon-Mikel ensures that each client engagement delivers measurable value, fostering long-term relationships and driving business growth.
Before joining 321 Web Marketing, Jon-Mikel co-founded and led a successful web design and development agency, where he honed his expertise in SEO, content marketing, and client strategy. His thought leadership is recognized through publications in MarketingProfs, MarTech.org, SpinSucks, {Grow}, and Social Media Today. He has also been a featured speaker at industry events such as the Digital Summit Series, MarketingProfs, ITE, and Grant Thornton.Spin Sucks+3Brand3+3MarTech+3MarTech+2techfrederick+2Brand3+2
Beyond his professional endeavors, Jon-Mikel is deeply involved in his community, serving on multiple non-profit boards in the Frederick, MD area. He and his wife manage a campground on their 30-acre farm, reflecting their commitment to environmental reclamation and community engagement. An avid drummer, Jon-Mikel plays in the band Rod’s Garden Party and has a passion for crafting homemade hot sauces, having completed the Hot Ones Challenge three times. He is supported by his wife, daughter, and their dog, Eleanor Rigby.
Jon-Mikel’s blend of strategic insight, creative energy, and dedication to client success makes him a valuable asset to the 321 Web Marketing team.
Personal Interests
- Playing drums in Rod’s Garden Party
- Hot sauce (makes his own and did the Hot One’s Challenge 3 times)
- Community (serves on multiple non-profit boards in the Frederick, MD area)
- The farm (Jon and his wife run a campground on their 30 acres)
